Sunday, October 26, 2008

Help, I ordered scratch-off stickers from someone else, they didn't arrive, What can I do?

I ordered from somewhere else and I haven't received my order. They won't answer my phone calls day or night, what can I do?
Sadly we do get these calls. We're happy to help you. We recommend contacting your credit card company and doing a charge back. If you have paid with paypal, start an inquiry. You have 90 days from the date of your purchase. Remember not to end the inquiry until you have recieved your product.

How long have you been in business?
We have been in business for over 3 years and have many happy customers around the world. We have many returning customers because our customers know they can trust us, whether they have a rush order, a small baby shower, or a large mailing. We meet deadlines! We don't make empty promises and if we make a mistake, we make it right.

What kind of guarantee do you have?
We have a 100% Money Back Guarantee. If you're not happy with our scratch-off stickers, simply return them for a refund. You can call us at 1-888-430-4491 8-5 Central Standard Time